01
Slow computer tune-up
We clean up unnecessary software, apply updates, check drive health, and find what’s dragging your computer down.
Best for slow starts, freezes, and pop-ups
MOBILE COMPUTER HELP · CAPITAL REGION, NY
Computer trouble? We come to you.
Straightforward help for slow computers, viruses, new-device setup, data moves, and everyday tech problems—right in your home or office.
- No fix, no fee
- On-site service
- Up-front pricing
01
If we can’t fix it, you don’t pay. You’ll know the scope and flat rate before work begins.
HOUSE CALLS, WITHOUT THE RUNAROUND
Help for the tech that gets in your way.
You don’t have to unplug everything, haul it across town, or translate confusing tech jargon. We meet you where the problem happens.
02
Virus & malware removal
We remove malicious software, secure your browser and accounts, and help prevent the same problem from coming back.
Best for scams, strange alerts, and redirects
03
New computer setup
Updates, email, printers, everyday apps, and familiar settings—set up so the new machine feels like yours from day one.
Best for a stress-free first day
04
Wi-Fi rescue
We troubleshoot unreliable connections, router setup, dead zones, and devices that refuse to stay connected.
Best for dropouts, weak signals, and setup issues
05
Data move & backup
Move documents and photos to a new computer or external drive, with a clear plan for keeping important files safer.
Best for photos, files, and replacements
06FOR SMALL BUSINESSES
Practical security checkup
We review the everyday weak points that put a small business at risk—from updates and backups to passwords, account access, and basic device security.
Talk through your setup
Talk through your setupNO MYSTERY INVOICE
Simple, public pricing.
You approve the price before work begins. If the problem needs a different kind of service, we explain why before moving forward.
| Service | What’s included | Flat rate |
|---|---|---|
| Computer tune-up | Performance check, cleanup, and updates | $99 |
| Virus removal | Malware cleanup and security reset | $129 |
| Wi-Fi rescue | Connection, router, and coverage troubleshooting | $149 |
| New computer setup | Updates, accounts, apps, and printer | $119 |
| Small business security checkup | Scoped to your devices and accounts | $199, first one free |
| Anything else | Troubleshooting and support outside the flat-rate services | $60/hr |
No fix, no fee. Parts, hardware, and software licenses are billed separately at cost.
LOCALOwner-operated
WHY LOCKTENDER
Patient help. Security-minded service.
Locktender IT combines practical, in-person computer help with formal cybersecurity training. That means we don’t just get the machine moving again—we look for the habits and weak points that may have caused the trouble.
EDUCATION
B.S. Cybersecurity
Clear, current guidance grounded in security fundamentals.
IN PROGRESS
CompTIA Security+
Continuing professional development in core security practices.
OUR PROMISE
No fix, no fee.
No surprise hourly meter and no charge when we can’t solve the agreed problem.
LOCAL, MOBILE SERVICE
Serving the Amsterdam area and New York’s Capital Region.
We travel to homes and small businesses. Call with your location and a quick description of the problem to confirm availability.
Confirm your location- Amsterdam
- Schenectady
- Albany
- Clifton Park
- Saratoga Springs
- Surrounding towns
NO BOOKING REQUIRED
Tell us what’s going on.
Send a quick description and we’ll contact you to troubleshoot the problem, confirm the price, and find a time that works.
OUR RESPONSE PROMISE
Same day if submitted before 6 PM. Next morning if submitted later.
Sunday and holiday requests receive a reply the next business day.
REQUEST HELP